Water, Sewer, and Septic

Folly Beach Water/Sewer Consumer Confidence Report 2023

Bills and Accounts

By default, your water / sewer account will receive a paper bill mailed to the address on file. For paperless billing, please reach out to our Utility Billing Clerk, Venecy Manley, at vmanley@follybeach.gov to change how you receive your bills.

Online payment portal (Click Here)

Paying your water and sewer bill online just got easier! To register your online payment account, please reach out to the Utility Billing Clerk, Venecy Manley, at vmanley@follybeach.gov for instructions on how to register.

Once you register, you can:

• View and pay your water bill 
• Set up autopay
• Avoid convenience fees by paying with an e-check

You can pay your water bill online using credit, debit, or bank draft by visiting the link above. Alternatively, the water bill can be paid at City Hall or mailed to PO Box 48, Folly Beach, SC 29439. Any checks should be made payable to The City of Folly Beach.

If you have questions about your bill or believe there has been an error, please contact our Utility Billing Clerk, Venecy Manley at (843) 513-1831 or email at vmanley@follybeach.gov.

You may also apply for a water account adjustment at City Hall, and it will be reviewed by our Utility Director.

Septic tank inspections

A septic tank inspection is required prior to the sale of the house unless the tank has been built or inspected within 60 days.

Services

Provide potable drinking water:

• Operate and maintain the water distribution system:
• Install, monitor, and repair hydrants, pumps, mains, meters, and valves
• Operate storage tanks to ensure pressure, flow and water quality

Provide water for fire protection:

• Install and maintain fire hydrants

Provide sanitary sewer service:

• Operate and maintain sanitary sewer collection system:
• Install, monitor, and repair force mains, gravity mains, and pump stations.
• Service connections & cleanouts
• Enforce, local, state and federal pollution control regulations
• Investigate sewer back-up complaints
• Oversee installation of sewer extensions to serve new customers

Enforce septic inspection and backflow prevention regulations:

• Track required periodic septic inspections and backflow prevention tests
• Tests can be sent to Phil Benton, Utilities Director at pbenton@follybeach.gov.
• For more questions please contact Phil Benton via email: pbenton@follybeach.gov or call: (843) 998-2002.

Fees and water transfers:

Water and sewer tap fees and impact fees vary based on the size and type of the service. Contact City Hall to inquire about specific charges, Commercial is generally $50/ERU, not to exceed $500.

1. The connection fee is charged for new services installed by the city.
2. The impact fees are charged for all new services and are based on the cost for the city to provide additional capacity in the water and sewer system.
3. An extension fee will be charged when a water or sewer main must be extended to supply a property.
4. The water rate is based on an increasing rate structure.
5. The sewer rate is based on Equivalent Residential Units (ERU)
6. To establish new service or transfer existing service, reach out to the Utility Billing Clerk, Venecy Manley, at vmanley@follybeach.gov for the correct form and return it to City Hall with the indicated payment.
7. Water transfer fee and sewer transfer fee is $50 per utility.
8. A $200 Refundable Deposit is required to be paid prior to creating a new Utility Account. You can pay this deposit at City Hall or by calling (843) 513-1831 to pay via phone. Deposit is reimbursable following the closure of the account and payment of the final bill.

WATER RATE CHART

SEWER RATE CHART

For additional information please see the City of Folly Beach City Code online at Folly Beach’s Code of Ordinances Title V Chapters 51 & 52.